Feedback and Complaints

Share your feedback, suggestions, complaints or thanks about our service; we record and review every submission and get back to you.

Send us your submission

Type of submission *

Your data deletion request is recorded under Article 11 of the KVKK and answered within 30 days at the latest. We may contact you to verify your identity. Details: KVKK Privacy Notice.

How is your submission handled?

Every submission is an opportunity for us to improve our service; we record each one and review them individually.

  1. 1. Logging

    Your submission is logged and forwarded to the relevant team.

  2. 2. Review

    The matter is reviewed together with the team that provided the service.

  3. 3. Our response

    You will be informed of the outcome of the review by phone or email.

You can also reach us directly

You can also send submissions about healthcare services to the Ministry of Health Communication Center (SABİM, sabim.gov.tr).

Call us: +90 216 235 10 45