1. Introduction and Acceptance
These Terms of Use set out the rules and conditions that apply when you use the Curavita Evde Sağlık platform. By using our platform, you are deemed to have accepted these terms. If you do not accept these terms, please stop using our platform.
At Curavita Evde Sağlık, we aim to provide our users with high-quality and safe healthcare services. These Terms of Use have been prepared to ensure that our platform is used fairly and safely.
By using our platform, you also accept our Privacy Policy and our KVKK Privacy Notice in addition to these Terms of Use. These documents set out your rights and obligations in relation to our platform.
2. Description of Services
We offer the following services through the Curavita Evde Sağlık platform:
- Clinical services provided at home and on site (IV drips, injections, nursing services)
- Diagnostic services (laboratory, imaging, screening)
- Expert consultation and rehabilitation services (doctor examinations, physiotherapy, dietitian, psychologist)
- Appointment management and patient follow-up
- Online advice and information services
These services are provided in accordance with the law and by authorized healthcare professionals.
3. User Responsibilities
By using our platform, you agree to the following responsibilities:
- To provide accurate, up-to-date and complete information
- To keep your account information secure and your password confidential
- Not to use our platform for unlawful purposes
- To respect the rights of others and not to cause them harm
- Not to engage in activities that would compromise the security of our platform
- Not to provide false or misleading information
- Not to share content that infringes the rights of third parties
4. Appointments and Use of Services
When booking appointments and using our services:
- You must be available and ready at your appointment times
- You must notify us of any request to cancel or change an appointment at least 24 hours in advance
- In an emergency, you must call 112, the emergency line
- You must provide healthcare professionals with accurate and complete information
- Our services are solely in the nature of medical advice and must not be used for emergencies
5. Payment and Invoicing
Payment and invoicing for our services:
- We work with private health insurance; for procedures carried out under your insurance, we obtain the insurer's pre-approval and no co-payment is charged. For chargeable procedures not covered by insurance, you will be informed of the fee before the procedure
- Payment terms will be communicated to you at the time of your appointment
- Invoices are issued in accordance with the applicable legislation
- Payments are processed through secure payment systems
- Refund and cancellation terms may vary depending on the type of service
6. Intellectual Property Rights
All content on our platform (text, images, logos, design, etc.) belongs to Curavita Evde Sağlık and is protected by copyright:
- You may not copy, distribute or use platform content without permission
- You may not use our content for commercial purposes
- You may not use our trademarks and logos without permission
- You may not modify our content or create derivative works
7. Changes to and Restrictions of Services
At Curavita Evde Sağlık:
- We reserve the right to change, update or discontinue our services without prior notice
- We may temporarily restrict our platform due to maintenance, updates or technical problems
- We may suspend or terminate user accounts where these terms are violated
- We may restrict the use of our platform for security or legal reasons
8. Limitation of Liability
With regard to matters arising from the use of our platform:
- Our platform is provided "as is" and without any warranty
- We do not guarantee that our platform will operate without interruption or errors
- We cannot be held liable for any direct or indirect damage arising from the use of our platform
- We are not responsible for third-party content or services
- We are not responsible for problems caused by internet connection or technical issues
9. Emergencies
In medical emergencies:
- Our platform must not be used for emergencies
- In an emergency, call 112, the emergency line
- Go to the nearest emergency department
- Emergency intervention cannot be requested through our platform
- In life-threatening situations, contact the emergency services directly
10. Third-Party Links
Our platform may contain links to third-party websites:
- These links are provided for information purposes only
- We are not responsible for third-party content or services
- Third-party privacy policies are beyond our control
- You use third-party services at your own risk
11. Dispute Resolution
For disputes arising from these Terms of Use:
- Turkish law applies
- The courts of Istanbul have jurisdiction
- An attempt will first be made to resolve disputes through negotiation
- Arbitration may also be used if necessary
12. Changes
We reserve the right to update these Terms of Use from time to time:
- Significant changes will be announced on our platform
- The current version will always be published on our platform
- If you do not accept the changes, you may stop using our platform
- If you continue to use our platform after the changes are published, this means that you accept the updated terms
13. Contact
For questions about these Terms of Use:
Trade name: Ges Global Sağlık Hizmetleri Limited Şirketi
Email: info@curavitaevdesaglik.com
Phone: +90 216 235 10 45
Address: Tatlısu Mah. Şenol Güneş Blv. Mira A Blok No: 2 A, Ümraniye/İstanbul
We will respond to your inquiries as soon as possible.